Questions about an order, a product, payment or wholesale? Our team is here to help — and WhatsApp support never closes.
WhatsApp Support — 24/7
WhatsApp: +1 (579) 550-7447
Message us any time, day or night, 7 days a week. WhatsApp is the fastest way to reach us for order status, payment confirmation and product questions.
Customer support: support@fryd.ca
Wholesale & sales: sales@fryd.ca
We reply to email within one business day.
Business Hours
Monday – Friday: 9:00 a.m. – 5:00 p.m. (Pacific Time)
Saturday – Sunday & statutory holidays: Closed — WhatsApp support remains available 24/7
Orders placed outside business hours are processed on the next business day.
Address
FRYD.CA
1715 Government St
Victoria, British Columbia, Canada
This is our business address — we are an online store and do not offer in-person pickup.
Before You Contact Us
Please have your order number ready (it’s in your confirmation email). Many common questions are answered in our FAQ, Shipping and Returns pages.